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【訪客中心導覽服務滿意度調查】 NTU Visitor Center Campus Tour Satisfaction Survey
本問卷所指的導覽服務只包括戶外導覽，不包括室內館導覽。
共15題，第1-12題為必答題。
In this survey, “tour” specifically refers to on-campus outdoor tours (indoor tours are not included).
This questionnaire consists of 15 questions, and Questions 1-12 are required.
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1.【導覽日期】 Date of Tour:
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MM
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DD
/
YYYY
2.【訪客團體名(簡寫即可)】 Visiting Individual/Group:
*
Your answer
3.【請問您還記得今天導覽員的姓名嗎?】 Name of the Guide
*
(如果不記得，可描述為男生或女生，學生或志工) (If you do not remember the Guide’s name, please specify his/her gender and describe whether s/he is a student or volunteer.)
Your answer
4-12請依照您的實際經驗，勾選適當的程度。Please answer the following questions according to your experience
(1代表非常不同意，2代表大多不同意，3代表普通，4代表大多同意，5代表非常同意)
(Scores 1-5 respectively refer to “Strongly Disagree,” “Disagree,” “Neutral,” “Agree,” and “Strongly Agree.”)
4.【今天的導覽員口語表達流暢、組織良好】 The Guide is verbally fluent and well-organized.
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非常不同意 Strongly Disagree
1
2
3
4
5
非常同意 Strongly Agree
5.【導覽員講話速度適中、語調溫和 】 The Guide is moderate and appropriate in his/her tone and speed of speaking.
*
非常不同意 Strongly Disagree
1
2
3
4
5
非常同意 Strongly Agree
6.【導覽員態度親切、有禮貌】 The Guide is amiable and polite
*
非常不同意 Strongly Disagree
1
2
3
4
5
非常同意 Strongly Agree
7.【導覽員服裝儀容乾淨整齊】The Guide is dressed properly.
*
非常不同意 Strongly Disagree
1
2
3
4
5
非常同意 Strongly Agree
8.【導覽員的專業知識很豐富】The Guide is very knowledgeable about the campus as well as its culture and history.
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非常不同意 Strongly Disagree
1
2
3
4
5
非常同意 Strongly Agree
9.【導覽內容能引起我的興趣】The content of the tour interests me.
*
非常不同意 Strongly Disagree
1
2
3
4
5
非常同意 Strongly Agree
10.【導覽內容有助於我了解大學(或台大)】The tour helps me know more about universities in general.
*
非常不同意 Strongly Disagree
1
2
3
4
5
非常同意 Strongly Agree
11.【導覽時間太短，行程很趕】The tour is too short, and the schedule is tight.
*
非常不同意 Strongly Disagree
1
2
3
4
5
非常同意 Strongly Agree
12.【整體來說，我喜歡這次的旅程】Overall, I enjoy this tour.
*
非常不同意 Strongly Disagree
1
2
3
4
5
非常同意 Strongly Agree
13.【關於本次導覽，你覺得最喜歡的景點是：】In this tour, my favorite spot on campus is
Your answer
14.【聽完導覽後，你覺得對臺大的印象是(可多選)：】After this tour, my impressions of NTU include (multiple choice):
臺大校園很美 NTU has a beautiful campus.
原來有許多歷史故事 NTU campus has a lot of historical stories to tell.
想讀臺大 I feel like studying at NTU.
大學生生活很有趣 The life of a university student is interesting.
動植物生態 NTU is habitat to many animals and plants.
沒甚麼特別印象 I have no particular impressions of NTU.
Other:
15.【為了往後提供您更好的服務，請補充分享您的心得意見！謝謝您！】 To provide better service for our visitors, we would love to hear more of your feedback and suggestions. Feel free to share them with us!
Your answer
If you finish this survey, please click the blue button.Thanks!
表單號碼:QP-SE40-01-QR01 版本:02
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